Privacy Policy

What we collect and why

PaperSlip is a tool for solo service professionals — pool techs, lawn crews, cleaners, handymen, and anyone else who works outside. Here is exactly what we collect:

• —Your phone number. We use this to verify your identity when you log in. We send you a one-time code via SMS (through Twilio). We do not use your number to market to you.
• —Your business information. Your business name and the details you enter when setting up your account. This shows on your invoices and customer pages.
• —Customer records you create. The names, phone numbers, addresses, visit logs, invoice records, and notes you add for your customers. This is your data — you put it in, you own it.
• —Work photos (optional). If you upload photos of jobs to your My Work gallery, we store them on your behalf.
• —Session cookies. We use cookies only to keep you logged in. No third-party tracking cookies. No ad networks.

Where your data lives

All data is stored on Cloudflare’s infrastructure (D1 database) in the United States. Cloudflare maintains industry-standard security and data center certifications. Your data does not leave the US.

Payments

When you enable card payments for your customers, payments are processed by Stripe. We never see or store full card numbers — Stripe handles all of that. Stripe is PCI-compliant. When your customer taps Pay, their card info goes directly to Stripe, not through our servers.

What we do NOT do

• —We do not sell your data. Not now, not ever.
• —We do not rent your data to marketers.
• —We do not show ads inside PaperSlip.
• —We do not use your customers’ data to contact them directly.

Your responsibility as a pro

When you add a customer’s name, phone, or address into PaperSlip, you are the one collecting that data — we just store it on your behalf. You are responsible for having a lawful reason to collect and process your customers’ personal information. Use common sense: don’t add people who haven’t hired you, and treat your customers’ information with the same respect you’d want yours treated.

Data retention & deletion

Your data stays in PaperSlip as long as your account is active. If you cancel your account, we will delete your data within 30 days of your request.

To request deletion, email us at support@paperslip.app with the subject line “Delete my account.” We will confirm within 3 business days.

Children

PaperSlip is designed for adult service professionals running their own businesses. We do not knowingly collect data from anyone under 18. If you believe a minor has created an account, contact us and we will remove it.

Changes to this policy

If we make a material change to this policy, we will notify you in the app before the change takes effect. We will not make your data less private without giving you a chance to close your account first.

Contact

Questions? Email support@paperslip.app. A real person reads that inbox.